Frequently Asked Questions
We have now been trading for more than 20 years. In that time we have established ourselves as one of GHANA's leading retailers of luxury lights and homewares, and our 15-strong team are always on hand to help and advise.
NO. BUT VAT IS 4% OF TOTAL COST OF ITEMS PURCHASED AND MUST BE ADDED TO FINAL PAYMENT MADE.
Yes, we offer a 12-month guarantee on all products. Some of our manufacturers offer a 2-5 year guarantee on certain products – when this is the case it is usually noted on the description page.
A lumen is a standard unit of light as it is perceived to the human eye. Essentially it will tell you how bright something is, unlike a watt, which is actually a measurement of energy consumption or output. Lumens are now the standard unit for measuring the amount of light produced by a light source. And the higher the lumens, the brighter the light.
A standard LED lamp will produce approx. 80 lumens per watt, compared to a standard incandescent lamp which only produces around 15 lumens per watt. This makes LED lighting much more energy efficient, producing the same output as traditional lighting with a fraction of the power.
Kelvin is the colour temperature of a product. It is a linear scale of measurement for the colour of light. Measured in degrees Kelvin, cool white is measured in higher numbers and warm light in lower numbers. Cool white is ideal for task-orientated areas like kitchens and bathrooms, whereas warm white helps to create a cosy atmosphere that is more suited to bedrooms and living areas.